Cookie Policy

This Cookie Policy explains how Playtana Casino (“Playtana Casino,” “we,” “us,” or “our”) uses cookies and similar technologies on our website (the “Site”). Cookies help the Site work smoothly, stay secure, run faster, and remember your preferences, so you can focus on spinning the reels and enjoying a fair, balanced experience.

By using the Site, you agree that cookies may be placed on your device as described below, unless you adjust your settings to block them. Where required, we will ask for your consent before placing non-essential cookies.

What Cookies Are (In Plain English)

A “cookie” is a small text file saved to your computer, phone, or tablet when you visit a website. Cookies let the Site recognize your device, remember certain settings, and support features like logging in, keeping sessions secure, and understanding how the Site is performing.

We may also use similar technologies, such as pixels, tags, SDKs, or local storage, which serve comparable purposes. In this policy, we refer to all of these as “cookies.”

Why We Use Cookies: Function, Security, Performance, and Fairness

Cookies help us deliver a smoother, safer experience. Depending on your choices, we may use cookies to:

• Keep the Site secure, prevent fraud, and detect suspicious activity
• Enable core features like account access, navigation, and session stability
• Remember preferences like language, region, or cookie selections
• Measure performance, diagnose errors, and improve load times
• Understand how players use the Site, so we can improve content and usability
• Support marketing and promotions where allowed, including measuring campaign effectiveness

Some cookies are essential for the Site to work correctly. Others are optional and can be controlled through your cookie settings and your browser tools.

The Main Types of Cookies We May Use

Cookies generally fall into a few categories. The exact cookies used can change over time as the Site evolves.

Essential Cookies (Always Needed for Core Site Features)

Essential cookies are required for the Site to function. They help with things like:

• Account login and secure sessions
• Security protections and fraud prevention
• Page navigation and basic feature access

If you block essential cookies, parts of the Site may not work properly, and some features may become unavailable.

Functional Cookies (Make the Site Feel Personal)

Functional cookies help the Site remember choices you make, which can improve convenience and momentum during future visits, such as:

• Remembering your preferences (for example, language or display settings)
• Saving cookie consent choices, where applicable

Disabling functional cookies can mean you need to reselect preferences each time you return.

Performance and Analytics Cookies (Help Us Improve)

These cookies help us understand how visitors interact with the Site. They can show us patterns like which pages are visited most, how long pages take to load, or whether certain screens are causing errors.

We use this information to improve stability, speed, and user experience. Analytics data is typically aggregated and used to enhance the Site’s overall performance rather than to identify you directly.

Marketing Cookies (Promotions and Measurement)

Marketing cookies may be used to:

• Show more relevant promotional content
• Limit how often you see certain promotions
• Measure the effectiveness of campaigns

These cookies may be set by us or by third parties. If you disable marketing cookies, you may still see promotions, but they may be less relevant, and some campaign measurement may be limited.

Session Cookies vs. Persistent Cookies: How Long They Last

Cookies can also be grouped by duration:

• Session cookies expire when you close your browser. They often support core features like keeping you logged in during a visit.
• Persistent cookies remain on your device for a set period (or until you delete them). They typically help remember preferences and support analytics or marketing measurement.

First-Party Cookies vs. Third-Party Cookies

• First-party cookies are set by Playtana Casino and are used to support Site functions, preferences, and performance.
• Third-party cookies are set by services we use (for example, analytics, security, or advertising providers). These third parties may use cookies under their own policies.

Third-Party Services That May Place Cookies

We may use third-party tools to support the Site’s security, performance, analytics, customer experience, and promotions. These providers may set or read cookies on your device in order to deliver their services.

Because providers can change over time, we do not list every vendor here. When required, details about third-party cookies and your options are presented through our cookie consent tools. Third-party cookies are also subject to the relevant third party’s privacy and cookie practices.

Your Choices: How to Manage, Disable, or Delete Cookies

You are in control. You can manage cookies in two main ways:

1. Through your browser settings Most browsers let you block cookies, delete cookies, or get alerts before a cookie is stored. You can typically find these controls under “Settings,” “Privacy,” or “Security,” depending on your browser.
2. Through cookie preference tools on the Site (where available) If the Site provides a cookie banner or preference center, you can use it to accept, reject, or adjust non-essential cookie categories.

Keep in mind that if you delete cookies, you may lose saved preferences, and you may need to re-confirm certain settings on your next visit.

What Happens If You Turn Cookies Off

Blocking cookies can change how the Site behaves. Depending on what you disable:

• You may be logged out more often, or sessions may not stay stable
• Certain pages may not load correctly
• Preferences may not be saved (for example, cookie choices or display options)
• We may have less insight into performance issues, which can slow improvements

For the smoothest experience, we recommend allowing essential cookies and choosing the optional categories that you feel comfortable with.

Consent: When We Ask, and What It Means

Where required by law, we request your consent before placing non-essential cookies (such as certain analytics or marketing cookies). You can withdraw or update your consent at any time through your cookie preference tools (where available) or by adjusting your browser settings.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the “Last updated” date below and may provide additional notice on the Site where appropriate.

Last updated: July 15, 2026

Questions or Requests: How to Reach Us

If you have questions about this Cookie Policy or how cookies are used on the Site, contact us at: support@playtanacasino.com.